## Insights, resources, and tips for water operators **120Water Strengthens Leadership With Industry Veterans to Advance Water Quality Management Platform** Three new leadership appointments bring together water operator insight, product innovation and partnership expertise to tackle the toughest challenges in water. ZIONSVILLE, Ind., Oct. 10, 2025 — The challenges in water continue to grow. Regulations are evolving, infrastructure is aging, and communities expect more transparency than ever before. Meeting them takes more than technology alone. That’s why 120Water is bringing together trusted leaders who know the industry inside and out — operators, innovators and ecosystem builders — united around one goal: building the platform that makes water work for everyone. ### Proven Product Leadership to Drive the Next Phase of Innovation Mitchell Hensley has been promoted to senior vice president of product management and strategy. With a successful track record of scaling platforms at Amazon and Xylem, Hensley has built products used by millions worldwide. Now he’s applying that expertise to 120Water’s SaaS roadmap, leading the next phase of innovation as the company expands beyond compliance support into a comprehensive water quality management platform. “The water industry is ready for technology that not only helps utilities meet today’s compliance challenges but also prepares them for the future,” said Hensley. ### An Operator’s Perspective, Built Into the Platform For Josh Hawley, the new director of water utility services, the work is personal. A certified water operator and recipient of the Indiana Rural Water Operator of the Year award, Hawley spent years running rural water systems before turning his focus to helping utilities modernize. “As a water operator, I know firsthand how demanding and overwhelming compliance can be,” said Hawley. ### Partnerships to Shape the Future of Water Quality Collaboration has always been critical to solving water’s biggest challenges. As the new director of partnerships, Dan Harris will strategically expand 120Water’s partner programs and strengthen the ecosystem around its platform. “Aging infrastructure, regulatory compliance, funding gaps and workforce constraints continue to challenge utilities across the country,” said Harris. Casey Myers, CEO of 120Water, said the appointments reinforce the company’s commitment to deliver solutions that truly make water work for everyone. “Our customers face complex challenges every day, from keeping up with new regulations to modernizing infrastructure to earning public trust,” said Myers. These additions build on 120Water’s momentum following its $43 million growth investment and recent launch of the [PWS Insights platform](https://120water.com/120water-launches-pws-insights/). ### About 120Water 120Water is the only digital water quality management platform that makes it easy for state agencies and water systems to work together to achieve regulatory compliance. With a purpose-built solution that unifies your data and simplifies everything from sampling to community communication and public transparency, you can make water work for everyone. 120Water’s platform is used by more than 7,000 utilities tracking more than 15 million service lines. Government agencies partnering with 120Water to protect public health and make water work for their communities include the City of Newark, the City of Providence, the City of Buffalo and Chicago Public Schools. %20(1).png) **120Water Launches Sample Manager to Bring Confidence and Predictability to Compliance** Sample Manager simplifies how utilities manage sampling tasks, deadlines and data, improving reliability and visibility at every step. ZIONSVILLE, Ind., Nov. 18, 2025 — For many utilities, water quality compliance can feel unpredictable. Teams face evolving regulations, limited resources and data spread across different systems. According to recent data, about 75 percent of drinking water violations result from missed or late samples. 120Water’s new product, Sample Manager, helps utilities address that challenge. ### Predictability changes everything Compliance shouldn’t depend on memory or manual reminders alone. [Sample Manager](https://120water.com/sample-manager) helps utilities move from reactive firefighting to proactive management through connected schedules, clear task ownership and automated tracking. ### Building confidence across teams Sample Manager improves communication and accountability among departments, labs and State regulators by connecting program details, schedules and reporting in one place. ### A foundation for long-term reliability Sample Manager represents the next step in 120Water’s evolution into a fully connected digital water quality management platform. “This launch marks an important milestone in our platform vision and reinforces what 120Water has always stood for: supporting the people behind the process,” said Casey Myers. **120Water Welcomes Growth Leader Casey Myers As New CEO** 120Water welcomes Casey Myers as CEO, effective June 5, 2025. Myers brings a proven track record of scaling SaaS-based companies to further drive 120Water’s rapid growth and product innovation. 120Water is a cloud-based water quality management platform used by municipalities, state agencies and water professionals to manage critical water quality programs. “I am excited for Casey to join the 120Water team,” said Megan Glover, Founder, 120Water. 120Water will also announce a partnership with Aqua Backflow to provide a turnkey Backflow Program for the water industry at AWWA ACE next week. ### About 120Water 120Water is the only digital water quality management platform that makes it easy for government agencies and water systems to work together to manage their programs. 120Water's platform is used by more than 7,000 utilities tracking more than 15 million service lines.