## Our lab management advantage

120Water’s turnkey sampling services connects you to a nationwide network of accredited labs, helping you manage high-volume sampling programs with confidence and speed.

- Route samples automatically to the right certified lab
- Track every bottle from shipment to analysis
- Eliminate data gaps between the field, lab, and reporting
- Automatically have kits shipped where they need to go

### One tried-and-true process for every program

Enroll customers, facilities, and schools through digital forms, automated outreach, or bulk uploads.

Send pre-labeled kits directly, with live tracking directly on the 120Water platform.

Samples flow to accredited labs, and results appear in the 120Water dashboard seamlessly.

Review your results and take action. Trigger exceedance alerts and next steps.

Generate extensive reporting to submit to state and federal agencies.

#### sampling programs in action

When a change in treatment coagulants put the City of Thornton, CO, on an increased monitoring schedule, they knew they needed outside support.

With over 150,000 residents in their community depending on safe water, they couldn't tackle the extensive sampling requirements alone.

[Read the Case Study](https://www.120water.com/customer-stories/thornton-customer-story)

- **86%** Return rate  
- **5,000+** Hours of staff time saved  
- **150,000** Community members with clean water

## Frequently Asked Questions

**Can 120Water handle large-scale water lead sampling projects with thousands of kits?**  
Yes! 120Water scales with your needs. From bulk kit fulfillment to lab logistics to results management, our digital water management platform supports sampling at any scale – local or statewide.

**How do reminders and follow-up work?**  
To help your team run a lead water sampling program, each sampling kit comes with five points of contact to ensure samples are collected correctly and on time. These initiatives help boost return rates and reduce the time your staff spends on outreach.

**Does 120Water coordinate the shipping and receiving of sampling kits?**  
Yes. 120Water’s services include managing kit assembly, distribution, tracking, and inbound shipping. It helps save your team time and energy.

**Can I run multiple sampling programs at once?**  
Absolutely. With our water platform, your team can run PFAS monitoring, LCR sampling, consumer request sampling, school sampling, and post-replacement sampling all in parallel.

**How are exceedances handled?**  
When a lead exceedance is found, it triggers automatic alerts and generates compliant communication templates – so your team can connect with residents and regulators.